FAQ

For the YourTexasBenefits, here are the frequently asked questions form the account holders as the users of the YourTexasBenefits.com site. Check out the relevant assistance provides if you have the same one or in the case of the diverse one, reach us out through the given contact details.

What is Texas Medicaid?

The texas Medicaid card is like a plastic credit card, the label has your name and Medicaid number on the front.

Is there a different card for the Texas benefits?

No. The card we give is your regular YourTexasBenefits Medicaid card. Keep utilizing this card even if you modify the medical or dental plan. We will not ship you different Your Texas Benefits Medicaid card except you request one at YourTexasBenefits.com.

Does the renewal compulsory for my Medicaid?

Yes. Every cardholder must renew it every time we ship you a renewal request to the registered contact details. You can also see and print the Medicaid card from the YourTexasBenefits.com online customer portal.

Got someone else’s card through the mail. What to do with it?

  • Call toll-free at 800-252-8263.
  • Choose the language from English or Spanish.
  • Or, Enter your Medicaid number in the contact section.
  • We will collect the data and reach you out with relevant assistance.

How does the physician know which Medicaid Plan I have?

The YourTexasBenefits healthcare professional can practice your Medicaid number to decide which Medicaid program you are in and the physician should periodically verify that you are incorporated by Medicaid.

If you get the services through Medicaid medical or dental plans, individuals can get the name and phone number of the primary care physician or dentist by acknowledging the plan.

At the top of the page, click Medicaid Benefits and this section lists the name, contact number, and address of the treating physician while users can print a map and directions to the doctor’s office.